Give and Take: Textbook Telephoning Skills for Business (Longman American Business English Skills)
By Anne Akamatsu.
Description
This guide explains how to gather information, explain processes, make recommendations and requests, persuade an audience and summarize meetings. Based on actual experiences of students using English in their work, this text teaches the language and functions they find most useful. "Give and Take" is designed for those at a pre-intermediate to intermediate level and is part of the Longman American Business English Skills series. - from Amzon
ISBN(s)
0582084199, 9780582084193